This is our way of showing our appreciation. You’ll earn points for activities on our site, like

referrals and purchases. You can use the points to earn discounts off purchases. The more

you shop the more points you collect and the more you save.

Anyone with an account is automatically enrolled.

You earn 5 points for every £1 you spend with us.

You can earn points for all sorts of activities, including referring friends, and making purchases.

Login into your customer account. Under the rewards section in My Account, the dashboard will display how many points you have.

Select the tab called Redeem Points. Here you’ll see all the rewards we offer. If you have enough points, you can redeem them for a reward. The reward is given as a voucher.

There is no limit to how much you can earn, so go head and earn as many points as you like, happy shopping.

• Approved: These points can be redeemed on rewards immediately.
• Pending: These points need to be verified before you can redeem them. This typically applies to purchases and referrals. After you have made a purchase, your points will be marked as pending for 30 days after your order date, Once the 30 days are up, you’ll be able to use your points to redeem money off future orders.
• Cancelled: These points will not be added to your account. For example, this will happen if you cancel a purchase (the points will change from pending to cancelled).

Yes, your points will remain credited to your account for 12 months after your last order. After this time your points will expire.

Your pending points will become cancelled and will be removed from your account.

You, or someone you referred, cancelled or returned a purchase.

It can sometimes take a few minutes for us to process your activity and provide your points.

Please redeem your points for a voucher, which can then be applied during checkout. Please note only 1 voucher can be redeemed per order on full price goods only not services or delivery. Vouchers are not applicable when auto discounts are applied to the website.

If you no longer wish to earn points, please contact us and ask to be unenrolled. We'll remove you from the programme and you will lose any points you have accrued.

Please contact us and we will enroll you again. However, your point total will begin from zero.

Please contact us on sales@lifeofrileyonline.co.uk or call 01799 551813