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christmas returns policy

All cancellable goods received between 13th November and 22nd December 2023 (inclusive) can be returned in their original condition at any time before 5th January 2024 for a refund. They must be in perfect condition, and in the original inner and outer packaging, all items must be securely packaged.

For all cancellable goods delivered on 23rd December 2023 or after, our standard return policy applies. 

Personalised orders may not be cancelled, refunded or returned as they have been altered to your specification.

Please see our Returns page for more information with regards to returns.